- Automotive Services
- Customer Service
- About Us
- Contact Us
Annual checkups from your physician keep you in good health, right? The same goes for your car—regular diagnostic tests can detect problems with your vehicle before they require expensive repairs or, worse, leave you stranded on the side of the road after a breakdown.
Typically, a car diagnostics test refers to the process where each part of an automobile is deeply examined and thoroughly checked to capture the root cause of any issues inside an automobile. It involves using special software to highlight the causes or faults and issues that are causing problems to your vehicle’s engine or elsewhere. This can be detected due to built-in processors, microchips, and sensors.
This is the first thing we check when a customer enters the True Auto Care shop with an issue is OBD. OBD is an abbreviation for On-Board Diagnostic. It is the standardized system that allows external electronics to communicate with a vehicle’s computer system.
It has become more important as automobiles have become increasingly computerized, and software has become the key to resolving many issues and unlocking performance.
Diagnostic tests can reveal issues with a car’s engine, transmission, exhaust system, brakes, and other major components like fuel injector, air flow and coolant, ignition coils, and throttle performance.
A common misconception about car diagnostic tests is that technicians can use code-reading tools to pinpoint the problem that caused the check engine light to illuminate.
In reality, the code informs technicians about which engine or component parameters are out of range, but it does not explain why. That’s where the technician’s experience and expertise come in handy, as the technician uses their knowledge to diagnose the underlying problem.
Most full diagnostic tests can take an hour to 90 minutes to complete. However, occasionally, issues arise that complicate matters or your vehicle may have components that must be removed before a diagnostic test can be performed. Therefore, the time could range between two and three hours.
Before the invention of car diagnostic tests, identifying problems was time-consuming and costly, especially since car owners only took their vehicles to mechanics after a breakdown or other severe malfunction.
Mechanical automobile components can now detect problems long before they cause a breakdown. Diagnostic tools can also search a vehicle’s computer system for manufacturer notifications and store information about the vehicle’s history, providing technicians with a complete picture to perform the best repair possible.
If you are looking for the best-in-class auto repair and maintenance services in Palmerston, ON, you are in the right place. True Auto Care, a well-reputed automotive shop with the best automobile technicians, can assist you with relevant auto diagnostic programs and ensure the smooth operation of your vehicle. True Auto Care serves customers’ automotive repair and new tire needs in Palmerston and surrounding areas.
So what are you waiting for? Get in touch with us today!
Quick, friendly and reasonably priced!Nora Crete Dec 12, 2023
Excellent service efficient and timelyJim Bailey Jul 7, 2023
The staff is very knowledgeable and understands my needs. When working on the car they informed me of other issues that needed to be done and gave me an estimate of the additional cost before proceeding with the work. I am satisfied with their work. Bob SkeochBob Skeoch May 5, 2023
I was very impressed with how knowledgeable the Service Manager and Service Advisor were at the Front Desk! Makes for a GREAT experience!idd Nov 11, 2023
Courteous and professionalKaren Stimson Nov 11, 2023
Very Profesional, Polite, Friendly, and Reasonably Priced Good Old Fashion Service. The Best of the Best!! Happy to know True Auto Care!Andreas Roussos Nov 11, 2023
Great service and very helpful.Moe Jacobs Nov 11, 2023
Was driving and got a chip from a rock hitting the windshield. They got me in and out within 15 minutes of walking in. Was super friendly and helpful, taking me on the spot and ensuring that my chip wouldn't spread worse. They spoke me through the options I had also instead of insisting on one type of repair. It's barely even noticeable and the majority of the damage has faded from their work. (note these photos are "up close" shots, from further back you hardly see anything! 98% better then it was!)Krystal Sponagle Nov 11, 2023
Friendly, timely service. Highly recommendedMaureen Farquharson Nov 11, 2023
Excellent service all around.. Thank you.Robert Grimes Mar 3, 2023
When I go for maintenance the service is always great.wayne campbell Jun 6, 2023
You are the best and I appreciate that I can trust you.Rachel Nov 11, 2023
Excellent troubleshooting and workmanship, as usual.Steven Haney Apr 4, 2023
As always friendly service.Joann Raine Nov 11, 2023
We are always well taken care of and happy to have a place that we feel safe! It hard to come by!Linda Babin Nov 11, 2023
Winter tires on and service work completed as agreed. Well done!!Kenneth Lindsay Mar 3, 2023
Did an exhaust inspection and a brake inspection and service. Clean job and fairly priced. Friendly staff and great communication with regard to what needed repairs. Will use again.Chris Bonthron Nov 11, 2023
Ron and Jen and staff always smiling and happy to see me. Helpful to a fault.Dennis Hons Apr 4, 2023
I was completely satisfied with the service I received with the purchase of new tires and rims.Terry Webb Oct 10, 2023
A shout out to Jenna - this afternoon I needed a tire pressure sensor replaced because air was quickly escaping from the tire. Jenna quickly arranged the required fix and I was back on the road within 30 mins, so from my perspective Jenna and staff definitely earned this 5 star rating.Brian Doyle Sep 9, 2023
Service is always courteous and friendly. Job was done quickly and on time.John Edwards Aug 8, 2023
Great service. My first choice for maintenance and repairs.John Little Oct 10, 2023
True Auto Care was very clear about what they were doing with my vehicle, what costs were, and were prompt with their service. As long as I'm in Fergus they will be the mechanic shop I'm going to.Sheldon Angst Oct 10, 2023
Both Jenna and Rena were great to deal with. They were a big help in purchasing our new tires. Thanks to both of you. Our appointment for installation went perfectly. On time and everything was explained. We are new to Fergus so this was our first service here. We will be back for all our auto service needs.Bob Glazin Oct 10, 2023
Well just say I brought my 2003 Trailblazer from Victoria BC and needed a fitness review. I was treated with courtesy, up to date requirements and advice to get my vehicle certified. Staff was friendly and I could not ask for anything more. Great service. THEY ARE VERY METICULOUS IN THEIR EXAMI NATION.Lloyd Bartholomew Jul 7, 2023
The Best most honest service ever! Took the time to explain and show us the problem and how he would repair it.Kristina Breunig Sep 9, 2023
Jenna, Ron and the whole crew at true auto go above and beyond. Always friendly, timely with service, and reliable.Heidi Brouwer Sep 9, 2023
Customer service by all was kind, informative and prompt.Jennifer Craig Sep 9, 2023
Everything was great, service work, time of appt and length of time.Ann ironside Sep 9, 2023
Oil change and tire rotation were done in the time specified.Robert Davy Sep 9, 2023
awesome service. . have come many years for car service will keep comin back.joanne gardner Apr 4, 2023
I had an emergency flat tire. They took us in and looked after the tire right away. Super friendly and helpfulTanya Packer Aug 8, 2023
Terrific staff! Superb workmanship! I have been going to True Auto Care for the whole six years I’ve lived in Fergus for all our vehicle needs. Quality/ kindness/ caring business!! Highly recommend !Maggie Johanna Aug 8, 2023
Very satisfied. Rena gave a clear explanation of recommended work. Friendly staff, clean waiting room. Loaner vehicle was appreciated!Amber Kuliszewski Aug 8, 2023
Thank you for squeezing me in. Your quick fix gives me great peace of mind!Nardo Kuitert Aug 8, 2023
Great serviceShirley Rowan Jul 7, 2023
Great experience. Brought car in for safety and was told everything in detail...worked with us throughout the experience and had car finished when we needed it. Thank you!Kat M Jul 7, 2023