823 Tower St S, Fergus, ON N1M 2R2

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Contact Information

823 Tower St S, Fergus, ON N1M 2R2
Phone: 519-843-1240

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    Our Customer Reviews

    Quick, friendly and reasonably priced!

    Nora Crete Dec 12, 2023

    Excellent service efficient and timely

    Jim Bailey Jul 7, 2023

    The staff is very knowledgeable and understands my needs. When working on the car they informed me of other issues that needed to be done and gave me an estimate of the additional cost before proceeding with the work. I am satisfied with their work. Bob Skeoch

    Bob Skeoch May 5, 2023

    I was very impressed with how knowledgeable the Service Manager and Service Advisor were at the Front Desk! Makes for a GREAT experience!

    idd Nov 11, 2023

    Courteous and professional

    Karen Stimson Nov 11, 2023

    Very Profesional, Polite, Friendly, and Reasonably Priced Good Old Fashion Service. The Best of the Best!! Happy to know True Auto Care!

    Andreas Roussos Nov 11, 2023

    Great service and very helpful.

    Moe Jacobs Nov 11, 2023

    Was driving and got a chip from a rock hitting the windshield. They got me in and out within 15 minutes of walking in. Was super friendly and helpful, taking me on the spot and ensuring that my chip wouldn't spread worse. They spoke me through the options I had also instead of insisting on one type of repair. It's barely even noticeable and the majority of the damage has faded from their work. (note these photos are "up close" shots, from further back you hardly see anything! 98% better then it was!)

    Krystal Sponagle Nov 11, 2023

    Friendly, timely service. Highly recommended

    Maureen Farquharson Nov 11, 2023

    Excellent service all around.. Thank you.

    Robert Grimes Mar 3, 2023

    When I go for maintenance the service is always great.

    wayne campbell Jun 6, 2023

    You are the best and I appreciate that I can trust you.

    Rachel Nov 11, 2023

    Excellent troubleshooting and workmanship, as usual.

    Steven Haney Apr 4, 2023

    As always friendly service.

    Joann Raine Nov 11, 2023

    We are always well taken care of and happy to have a place that we feel safe! It hard to come by!

    Linda Babin Nov 11, 2023

    Winter tires on and service work completed as agreed. Well done!!

    Kenneth Lindsay Mar 3, 2023

    Did an exhaust inspection and a brake inspection and service. Clean job and fairly priced. Friendly staff and great communication with regard to what needed repairs. Will use again.

    Chris Bonthron Nov 11, 2023

    Ron and Jen and staff always smiling and happy to see me. Helpful to a fault.

    Dennis Hons Apr 4, 2023

    I was completely satisfied with the service I received with the purchase of new tires and rims.

    Terry Webb Oct 10, 2023

    A shout out to Jenna - this afternoon I needed a tire pressure sensor replaced because air was quickly escaping from the tire. Jenna quickly arranged the required fix and I was back on the road within 30 mins, so from my perspective Jenna and staff definitely earned this 5 star rating.

    Brian Doyle Sep 9, 2023

    Service is always courteous and friendly. Job was done quickly and on time.

    John Edwards Aug 8, 2023

    Great service. My first choice for maintenance and repairs.

    John Little Oct 10, 2023

    True Auto Care was very clear about what they were doing with my vehicle, what costs were, and were prompt with their service. As long as I'm in Fergus they will be the mechanic shop I'm going to.

    Sheldon Angst Oct 10, 2023

    Both Jenna and Rena were great to deal with. They were a big help in purchasing our new tires. Thanks to both of you. Our appointment for installation went perfectly. On time and everything was explained. We are new to Fergus so this was our first service here. We will be back for all our auto service needs.

    Bob Glazin Oct 10, 2023

    Well just say I brought my 2003 Trailblazer from Victoria BC and needed a fitness review. I was treated with courtesy, up to date requirements and advice to get my vehicle certified. Staff was friendly and I could not ask for anything more. Great service. THEY ARE VERY METICULOUS IN THEIR EXAMI NATION.

    Lloyd Bartholomew Jul 7, 2023

    The Best most honest service ever! Took the time to explain and show us the problem and how he would repair it.

    Kristina Breunig Sep 9, 2023

    Jenna, Ron and the whole crew at true auto go above and beyond. Always friendly, timely with service, and reliable.

    Heidi Brouwer Sep 9, 2023

    Customer service by all was kind, informative and prompt.

    Jennifer Craig Sep 9, 2023

    Everything was great, service work, time of appt and length of time.

    Ann ironside Sep 9, 2023

    Oil change and tire rotation were done in the time specified.

    Robert Davy Sep 9, 2023

    awesome service. . have come many years for car service will keep comin back.

    joanne gardner Apr 4, 2023

    I had an emergency flat tire. They took us in and looked after the tire right away. Super friendly and helpful

    Tanya Packer Aug 8, 2023

    Terrific staff! Superb workmanship! I have been going to True Auto Care for the whole six years I’ve lived in Fergus for all our vehicle needs. Quality/ kindness/ caring business!! Highly recommend !

    Maggie Johanna Aug 8, 2023

    Very satisfied. Rena gave a clear explanation of recommended work. Friendly staff, clean waiting room. Loaner vehicle was appreciated!

    Amber Kuliszewski Aug 8, 2023

    Thank you for squeezing me in. Your quick fix gives me great peace of mind!

    Nardo Kuitert Aug 8, 2023

    Great service

    Shirley Rowan Jul 7, 2023

    Great experience. Brought car in for safety and was told everything in detail...worked with us throughout the experience and had car finished when we needed it. Thank you!

    Kat M Jul 7, 2023
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