823 Tower St S, Fergus, ON N1M 2R2

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Contact Information

823 Tower St S, Fergus, ON N1M 2R2

Phone: 519-843-1240

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    Our Customer Reviews

    Fast service. Clear communication of costs.

    Kevin Kayak May 5, 2024

    The team at True Auto Care, helped me out right away with one of our service trailers and got us on our way! Thanks!

    Jim Spencer Jun 6, 2023

    Very Profesional, Polite, Friendly, and Reasonably Priced Good Old Fashion Service. The Best of the Best!! Happy to know True Auto Care!

    Andreas Roussos Nov 11, 2023

    Absolutely great service!

    Kyle C May 5, 2024

    Great service and communication. Came in under budget and time

    mike mackay May 5, 2024

    Great job and friendly service.I rate them a ten.

    Daniel Burke Nov 11, 2022

    Great service and explained exactly what got done. Reminder to stop by and have tire nuts re-torqued

    Jim Hoare May 5, 2024

    Courteous and professional

    Karen Stimson Nov 11, 2023

    I received same day service and the bill was not outrageous… actually reasonable. Provided recommendations but didn’t push any at all.

    Kyle Evers May 5, 2024

    Great service, friendly and knowledgeable staff, quality work every time. No complaints! Highly recommended to anyone looking for a positive experience :)

    Celeste Sugden May 5, 2024

    Quick response and timely manner to get my vehicle fixed. I went to the office on the Monday and by Tuesday afternoon it was fixed Call them

    margaret murray Apr 4, 2024

    Great service

    Shirley Rowan Jul 7, 2023

    I was completely satisfied with the service I received with the purchase of new tires and rims.

    Terry Webb Oct 10, 2023

    As Usual I called Jenna at True Auto Care in Fergus She got me in the next day and actually finished the next day It was a lot of work and wouldn’t have been surprised if she said she needed it for a couple more days Somehow, they got it done, which was really important to me because I needed to travel to the states For a very important meeting These guys never fail thank you Jenna and company I would never go to anybody else!!!!

    Mike Babin May 5, 2023

    The staff is very knowledgeable and understands my needs. When working on the car they informed me of other issues that needed to be done and gave me an estimate of the additional cost before proceeding with the work. I am satisfied with their work. Bob Skeoch

    Bob Skeoch May 5, 2023

    I was able to book my tire switchover faster than expected and was pleasantly surprised when it included a check over of my SUV at no additional charge. Great quality service.

    Juri Niit Oct 10, 2020

    True Auto Care has been my vehicle repair service provider for more than a decade. They have earned my trust with ever repair, big or small, and they treat me with respect every time. I value their work and I feel confident in their advice and in their repair services. This is what a family business is all about.

    Kelly Waterhouse Oct 10, 2020

    Good and timely service! I was called about a worn serpentine belt, given the price and asked if I wanted True Auto to repair. I did, and they charged what was quoted. I recommend True Auto! 👍

    Jack Moesker Mar 3, 2016

    Nice staff, they did great work. I had called for a quote earlier in the week. When the work was done, they tried to make me pay almost double until I had brought up the quote they gave me. I paid the price I was quoted for. Could be an honest mistake, but almost cost me.

    vinny Mar 3, 2024

    Service work completed as agreed and very timely. Well done!!

    Kenneth Lindsay Mar 3, 2023

    Service here is a team effort with excellent results.Jack.

    Jack Wolowich Apr 4, 2023

    Service was both excellent and very friendly. As usual!

    Marjorie Rogers Nov 11, 2023

    When I go for maintenance the service is always great.

    wayne campbell Jun 6, 2023

    Everything was great, service work, time of appt and length of time.

    Ann ironside Sep 9, 2023

    First noticed how welcoming and warm the reception area is. The place is clean and well organized. Jenna was polite, professional and listened attentive to my needs. I will definitely be back to have my vehicles serviced at True Auto Care.

    Wally Anthony Jan 1, 2024

    our experience at True Auto Care was excellent. They got our vehicle in right away and fixed it the same day. I would recommend them to anyone and definitely use them again !

    KEVIN LICHTY Jan 1, 2024

    True Auto yet again provided a first class service. I had a dead battery. They took it in with no appointment and had me up and running again within a few hours. Excellent, friendly customer service. The only shop in Fergus I have used for close on 20 years and will continue to do so.

    David and Mary-Ann Tinsley Oct 10, 2022

    Excellent service all around.. Thank you.

    Robert Grimes Mar 3, 2023

    Very pleasant staff. I liked that they sent a text with pictures and diagnostics and then followed up by phone. They were able to work around my schedule to do the repair and pricing was reasonable.

    Joanne Lewis Jan 1, 2024

    I love that the inspection outlines necessary vs recommended work. TAC is helpful and fair.

    Sharon Holloway Jan 1, 2024

    Local is always the best. Thank you for your kind expert care

    maryg Dec 12, 2023

    Completely satisfied with the work done. Quick turnaround on a large job! Service advisor Jenna was amazing with her communication! Thanks again you have gained a new customer! Jeff

    Jeff P Dec 12, 2023

    Quick, friendly and reasonably priced!

    Nora Crete Dec 12, 2023

    Excellent service efficient and timely

    Jim Bailey Jul 7, 2023

    I was very impressed with how knowledgeable the Service Manager and Service Advisor were at the Front Desk! Makes for a GREAT experience!

    idd Nov 11, 2023

    Great service and very helpful.

    Moe Jacobs Nov 11, 2023
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