- Automotive Services
- Customer Service
- About Us
- Contact Us
823 Tower St S, Fergus, ON N1M 2R2
Annual checkups from your physician keep you in good health, right? The same goes for your car—regular diagnostic tests can detect problems with your vehicle before they require expensive repairs or, worse, leave you stranded on the side of the road after a breakdown.
Typically, a car diagnostics test refers to the process where each part of an automobile is deeply examined and thoroughly checked to capture the root cause of any issues inside an automobile. It involves using special software to highlight the causes or faults and issues that are causing problems to your vehicle’s engine or elsewhere. This can be detected due to built-in processors, microchips, and sensors.
This is the first thing we check when a customer enters the True Auto Care shop with an issue is OBD. OBD is an abbreviation for On-Board Diagnostic. It is the standardized system that allows external electronics to communicate with a vehicle’s computer system.
It has become more important as automobiles have become increasingly computerized, and software has become the key to resolving many issues and unlocking performance.
Diagnostic tests can reveal issues with a car’s engine, transmission, exhaust system, brakes, and other major components like fuel injector, air flow and coolant, ignition coils, and throttle performance.
A common misconception about car diagnostic tests is that technicians can use code-reading tools to pinpoint the problem that caused the check engine light to illuminate.
In reality, the code informs technicians about which engine or component parameters are out of range, but it does not explain why. That’s where the technician’s experience and expertise come in handy, as the technician uses their knowledge to diagnose the underlying problem.
Most full diagnostic tests can take an hour to 90 minutes to complete. However, occasionally, issues arise that complicate matters or your vehicle may have components that must be removed before a diagnostic test can be performed. Therefore, the time could range between two and three hours.
Before the invention of car diagnostic tests, identifying problems was time-consuming and costly, especially since car owners only took their vehicles to mechanics after a breakdown or other severe malfunction.
Mechanical automobile components can now detect problems long before they cause a breakdown. Diagnostic tools can also search a vehicle’s computer system for manufacturer notifications and store information about the vehicle’s history, providing technicians with a complete picture to perform the best repair possible.
If you are looking for the best-in-class auto repair and maintenance services in Erin, ON, you are in the right place. True Auto Care, a well-reputed automotive shop with the best automobile technicians, can assist you with relevant auto diagnostic programs and ensure the smooth operation of your vehicle. True Auto Care serves customers’ automotive repair and new tire needs in Erin and surrounding areas.
So what are you waiting for? Get in touch with us today!
The staff is very knowledgeable and understands my needs. When working on the car they informed me of other issues that needed to be done and gave me an estimate of the additional cost before proceeding with the work. I am satisfied with their work. Bob SkeochBob Skeoch May 5, 2023
Heat shield on muffler system was loose. They fixed it in no time and I was charged for the labour. Great service!Roger Campbell May 5, 2023
Terrific & friendly service as always. Clear communication regarding work to be done & costs. Flexible with scheduling is appreciated!Christina H May 5, 2023
Great! Very good front of house customer care! Organized and did very well by me! Fixed up my Subaru and noticed some things that were an oversight at Subaru Dealership! Thank you True Auto Mechanics and I appreciate the work. Recommended As well they have night time drop off! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Kevin Grice May 5, 2023
I am very thankful for the mechanic's honesty. I can now say I have a safe vehicle again! Thank you so much.Kristin Simoes May 5, 2023
Great staff and great service. Highly recommend them to anyone who asks!!Correct Fire & Security Mar 3, 2023
Always helpful, pleasant and fair!! 😊Vanessa Espinoza May 5, 2023
I would like to thank the people at true care auto for fixing our car. I recommend you take your car there. Great service!chase woods Apr 4, 2023
Very good experience. A bit expensive for removal of winter tires already on rims... but, the service staff were very helpful.Tollett Family Apr 4, 2023
Service here is a team effort with excellent results.Jack.Jack Wolowich Apr 4, 2023
fast and friendly service with everything explained before and after job was done...RUSS STOKES Apr 4, 2023
Awesome as always 👏Steven Haney Apr 4, 2023
I had an engine light on for an evap code. The team at True auto was able to find a low voltage error in record time and fix the connection. A big thanks !! Bobbob vanleeuwen Apr 4, 2023
Yesterday I went in to get an oil change and switch out my snow tires at True Auto Care. I have been going there since I moved to Fergus 4 years ago, and there customer service and quality of work has always been exemplary (a nice change after having lived in the GTA). They're also very accommodating around scheduling when last minute changes need to be made.Judy Manley Apr 4, 2023
Every interaction I have had with True Auto Care has been excellent. They have great attention to detail and I love that they send pictures with reports. They are my go to car place whenever I can!Charles Wright Jan 1, 2021
I had my CRV in for the tire changeover and balancing. All was done in the time promised. The multi-point inspection was also done, a very thorough and detailed report.Walter Malofy Feb 2, 2023
awesome service. . have come many years for car service will keep comin back.joanne gardner Apr 4, 2023
Ron and Jen always smiling and happy to see me.Dennis Hons Apr 4, 2023
Great service again......They were able to accommodate my oil change at very short notice around our work schedule which caused us no inconvenience at all.Bobby Fishman Mar 3, 2023
Quick , efficient, and professional.Scott Montgomery Mar 3, 2023
I get all my service done here. They are fairly priced and do not pressure sales or service.Derek Wyatt Mar 3, 2023
Greatly appreciated being kept informed of repairs needed and cost, as discovered. Staff and services are top notch.Bonnie Fonte Mar 3, 2023
Great company with excellent staff!Kelly Linton Feb 2, 2023
A+++ ServiceJacki Gansekoele Feb 2, 2023
Very friendly, helpful and informative service from Jenna. Fast, efficient completion of significant work on same day.Garth Hunt Feb 2, 2023
Good and timely service! I was called about a worn serpentine belt, given the price and asked if I wanted True Auto to repair. I did, and they charged what was quoted. I recommend True Auto! 👍Jack Moesker Mar 3, 2016
My Acura broke down near Fergus the other day- I was able to limp it into the shop. They took care of it the next day (surprisingly quick!) which made me even happier! Even more appreciated was the texting feature- they gave me the breakdown on my car and the other issues it may be having. Very timely and efficient in my opinion. There was no nonsense, no up-selling, and no pressure tactics- part of why I am so impressed. Can’t say that for every shop out there. Facility is also very clean and up to date. I have happily referred my sister and brother in law (who live in Fergus) to this auto centre.Jamie Martinello Jan 1, 2023
I called this morning to get a crack in my windshield repaired, new tires, and also brighter head lights installed. It was all completed the same day. They were professional from start to finish. I will be taking my truck in the future to True Auto Care.Eric Perreault Jan 1, 2023
Great people, great place.Leo Gainouline Jan 1, 2023
Always amazing service, I have been coming here since moving to Fergus in 2016, and will continue to do so! Kyle was so helpful.Victoria Heppolette Nov 11, 2022
Friendly and informative staff. The technician told me that my vehicle didn't need the service that I called about. They could have taken advantage but instead, they were honest and forthright. I would recommend them without hesitation.Jacquie D'Abbenigno Nov 11, 2022
Thanks Jenna and team for providing a quick and efficient service and tyre change while doing a full inspection to decide on any possible future maintenance. Great work!Patrick Cushion Oct 10, 2022
Back in 2007 I purchased a brand new Mini Cooper convertible. During the warranty period I dealt with the Mini dealership. In August 2012 there was a noise from under the car. Turned out to be a muffler. This was my first interaction with True Auto Care. The muffler came with a lifetime warranty. Fast forward to August 2022 when a new noise appeared from under the car. After removing a couple rotten pipe sections and replacing with new sleeves the exhaust problem was solved. That was a span of 10 years. Over that time I have trusted my Mini to no one else but True Auto Care for all its necessary service. In a week my wife and I will be moving from Elora, where we've lived for the last 40 years, to Kitchener (we jokingly call it East Berlin.) The move in no means means that we will be searching for a new company to service our vehicles; no, we will continue to trust True Auto Care and will return to them for any service required, even if we have to have the vehicle's towed to Fergus. BTW, that muffler on the Mini is still doing its job. . — Brian CameronBrian Cameron Sep 9, 2022
FantasticDebra Pol Aug 8, 2022
Good services and customer service experienceCharlene Almeida Aug 8, 2022
True Auto Care has been my vehicle repair service provider for more than a decade. They have earned my trust with ever repair, big or small, and they treat me with respect every time. I value their work and I feel confident in their advice and in their repair services. This is what a family business is all about.Kelly Waterhouse Oct 10, 2020
Always a fantastic service here, can highly recommend. Very professional and friendly.Roslyn Bucknall Jul 7, 2022
Very good work and happyEmilien J Bois Jul 7, 2022
Fast service, free inspection, recommendations for urgent and upcoming repairs & maintenance.Liz B Jun 6, 2022