- Automotive Services
- Customer Service
- About Us
- Contact Us
823 Tower St S, Fergus, ON N1M 2R2
At True Auto Care, our team is always ready to keep your vehicle rolling. From regular tire rotations and balancing to more extensive services such as tire replacement and repair, we have the expertise to keep your tires in top condition. Our team of experienced technicians is equipped to handle all of your tire needs in Elora, ON. Keep reading to learn more about our services and how we can help safely keep you on the road.
Tire installation is the process of mounting new tires on a vehicle. Our technicians will remove the old tires from your vehicle and properly dispose of them. They will then inspect the wheels and ensure they are in good condition before installing the new tires. The new tires will be mounted on the wheels and then inflated to the recommended air pressure. The technician will then balance the tires to ensure they are evenly distributed and properly aligned. This will help to ensure a smooth ride and prolong the life of the tires. The technician will also check the vehicle’s alignment and make necessary adjustments to ensure the vehicle is running at its best. After the installation process is completed, the technician will test drive the vehicle to ensure everything is working correctly.
During the tire balancing process, our technicians will use a machine to measure the weight distribution of each tire and wheel assembly. They will then add small weights to specific wheel areas to balance it out. Balancing the tires helps to ensure that the vehicle runs smoothly, extends the life of the tires, and improves the overall driving experience. It’s recommended to have your tires balanced every time you rotate them or when you notice a vibration or uneven wear.
Wheel alignment is the process of adjusting the angles of the wheels so that they are perpendicular to the ground and parallel to each other. This is important because misaligned wheels can cause uneven tire wear, poor handling, and increased fuel consumption. A wheel alignment service typically includes adjusting the angles of the wheels, such as the camber, caster, and toe.
During the wheel alignment process, a technician will use specialized equipment to measure the angles of the wheels and make any necessary adjustments. They will also check the suspension and steering components for wear and damage and make any necessary repairs. A proper wheel alignment ensures optimal performance, stability, and safety while driving and longer tire life. Having your wheel alignment checked at least once a year or whenever you notice uneven tire wear or your vehicle is pulling to one side or vibrating is recommended.
Tire rotation is the process of moving the tires from one position on a vehicle to another to ensure even wear and prolong their lifespan. Tire rotation helps to distribute the wear and tear of the tires more evenly, which can help extend the tires’ life and ensure better performance.
During the tire rotation process, a technician will remove the tires from the vehicle and then move them to different positions on the vehicle. This may involve moving the front tires to the back or vice versa or moving the tires on the same side of the vehicle to different positions. After the tires have been rotated, the technician will check the air pressure and make any necessary adjustments. They will also check the tires for signs of wear or damage and recommend any necessary services. Rotating your tires regularly can help to ensure better performance and safety and save you money on costly repairs or replacements in the long run.
Bring your vehicle to True Auto Care if you have a flat tire. Our automotive technicians will be able to properly diagnose the issue and determine the best course of action. We may be able to repair the flat tire if it is a simple puncture or a patchable hole. We will likely recommend a replacement if the tire is damaged beyond repair or worn out. Our team will also check your other tires for signs of wear or damage and recommend any necessary services. Additionally, we’ll check your tire pressure and adjust it to the manufacturer’s recommended levels to ensure the best performance and safety.
It is important to note that it is recommended to have a spare tire in your vehicle in case of emergency, and it’s best to have all your tires inspected if one of them goes flat.
Regular tire repair and maintenance are important to keep your vehicle on the road. We at True Auto Care can assist you if you want complete vehicle tire services. Located in Elora, ON, our prime objective is to keep your vehicle safe and functional.
Book your next appointment at True Auto Care today.
True Auto Care looked after my service truck in quick fashion when it was down and I needed back quickly, great timely service. Thanks!Jim Spencer Jun 6, 2023
The staff is very knowledgeable and understands my needs. When working on the car they informed me of other issues that needed to be done and gave me an estimate of the additional cost before proceeding with the work. I am satisfied with their work. Bob SkeochBob Skeoch May 5, 2023
Heat shield on muffler system was loose. They fixed it in no time and I was charged for the labour. Great service!Roger Campbell May 5, 2023
Terrific & friendly service as always. Clear communication regarding work to be done & costs. Flexible with scheduling is appreciated!Christina H May 5, 2023
Great! Very good front of house customer care! Organized and did very well by me! Fixed up my Subaru and noticed some things that were an oversight at Subaru Dealership! Thank you True Auto Mechanics and I appreciate the work. Recommended As well they have night time drop off! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Kevin Grice May 5, 2023
I am very thankful for the mechanic's honesty. I can now say I have a safe vehicle again! Thank you so much.Kristin Simoes May 5, 2023
Great staff and great service. Highly recommend them to anyone who asks!!Correct Fire & Security Mar 3, 2023
Always helpful, pleasant and fair!! 😊Vanessa Espinoza May 5, 2023
I would like to thank the people at true care auto for fixing our car. I recommend you take your car there. Great service!chase woods Apr 4, 2023
Very good experience. A bit expensive for removal of winter tires already on rims... but, the service staff were very helpful.Tollett Family Apr 4, 2023
Service here is a team effort with excellent results.Jack.Jack Wolowich Apr 4, 2023
fast and friendly service with everything explained before and after job was done...RUSS STOKES Apr 4, 2023
Awesome as always 👏Steven Haney Apr 4, 2023
I had an engine light on for an evap code. The team at True auto was able to find a low voltage error in record time and fix the connection. A big thanks !! Bobbob vanleeuwen Apr 4, 2023
Yesterday I went in to get an oil change and switch out my snow tires at True Auto Care. I have been going there since I moved to Fergus 4 years ago, and there customer service and quality of work has always been exemplary (a nice change after having lived in the GTA). They're also very accommodating around scheduling when last minute changes need to be made.Judy Manley Apr 4, 2023
Every interaction I have had with True Auto Care has been excellent. They have great attention to detail and I love that they send pictures with reports. They are my go to car place whenever I can!Charles Wright Jan 1, 2021
I had my CRV in for the tire changeover and balancing. All was done in the time promised. The multi-point inspection was also done, a very thorough and detailed report.Walter Malofy Feb 2, 2023
awesome service. . have come many years for car service will keep comin back.joanne gardner Apr 4, 2023
Ron and Jen always smiling and happy to see me.Dennis Hons Apr 4, 2023
Great service again......They were able to accommodate my oil change at very short notice around our work schedule which caused us no inconvenience at all.Bobby Fishman Mar 3, 2023
Quick , efficient, and professional.Scott Montgomery Mar 3, 2023
I get all my service done here. They are fairly priced and do not pressure sales or service.Derek Wyatt Mar 3, 2023
Greatly appreciated being kept informed of repairs needed and cost, as discovered. Staff and services are top notch.Bonnie Fonte Mar 3, 2023
Great company with excellent staff!Kelly Linton Feb 2, 2023
A+++ ServiceJacki Gansekoele Feb 2, 2023
Very friendly, helpful and informative service from Jenna. Fast, efficient completion of significant work on same day.Garth Hunt Feb 2, 2023
Good and timely service! I was called about a worn serpentine belt, given the price and asked if I wanted True Auto to repair. I did, and they charged what was quoted. I recommend True Auto! 👍Jack Moesker Mar 3, 2016
My Acura broke down near Fergus the other day- I was able to limp it into the shop. They took care of it the next day (surprisingly quick!) which made me even happier! Even more appreciated was the texting feature- they gave me the breakdown on my car and the other issues it may be having. Very timely and efficient in my opinion. There was no nonsense, no up-selling, and no pressure tactics- part of why I am so impressed. Can’t say that for every shop out there. Facility is also very clean and up to date. I have happily referred my sister and brother in law (who live in Fergus) to this auto centre.Jamie Martinello Jan 1, 2023
I called this morning to get a crack in my windshield repaired, new tires, and also brighter head lights installed. It was all completed the same day. They were professional from start to finish. I will be taking my truck in the future to True Auto Care.Eric Perreault Jan 1, 2023
Great people, great place.Leo Gainouline Jan 1, 2023
Always amazing service, I have been coming here since moving to Fergus in 2016, and will continue to do so! Kyle was so helpful.Victoria Heppolette Nov 11, 2022
Friendly and informative staff. The technician told me that my vehicle didn't need the service that I called about. They could have taken advantage but instead, they were honest and forthright. I would recommend them without hesitation.Jacquie D'Abbenigno Nov 11, 2022
Thanks Jenna and team for providing a quick and efficient service and tyre change while doing a full inspection to decide on any possible future maintenance. Great work!Patrick Cushion Oct 10, 2022
Back in 2007 I purchased a brand new Mini Cooper convertible. During the warranty period I dealt with the Mini dealership. In August 2012 there was a noise from under the car. Turned out to be a muffler. This was my first interaction with True Auto Care. The muffler came with a lifetime warranty. Fast forward to August 2022 when a new noise appeared from under the car. After removing a couple rotten pipe sections and replacing with new sleeves the exhaust problem was solved. That was a span of 10 years. Over that time I have trusted my Mini to no one else but True Auto Care for all its necessary service. In a week my wife and I will be moving from Elora, where we've lived for the last 40 years, to Kitchener (we jokingly call it East Berlin.) The move in no means means that we will be searching for a new company to service our vehicles; no, we will continue to trust True Auto Care and will return to them for any service required, even if we have to have the vehicle's towed to Fergus. BTW, that muffler on the Mini is still doing its job. . — Brian CameronBrian Cameron Sep 9, 2022
FantasticDebra Pol Aug 8, 2022
Good services and customer service experienceCharlene Almeida Aug 8, 2022
True Auto Care has been my vehicle repair service provider for more than a decade. They have earned my trust with ever repair, big or small, and they treat me with respect every time. I value their work and I feel confident in their advice and in their repair services. This is what a family business is all about.Kelly Waterhouse Oct 10, 2020
Always a fantastic service here, can highly recommend. Very professional and friendly.Roslyn Bucknall Jul 7, 2022
Very good work and happyEmilien J Bois Jul 7, 2022