823 Tower St S, Fergus, ON N1M 2R2

Complimentary Shuttle Service

To serve you best and for your convenience, True Auto Care has a complimentary shuttle service! If you live in the Fergus, Elora, or Belwood area, we will shuttle you where you need to go while our trained technicians work on your vehicle.

Shuttle Service

Our Customer Reviews

True Auto Care has been my vehicle repair service provider for more than a decade. They have earned my trust with ever repair, big or small, and they treat me with respect every time. I value their work and I feel confident in their advice and in their repair services. This is what a family business is all about.

Kelly Waterhouse Oct 10, 2020

Good and timely service! I was called about a worn serpentine belt, given the price and asked if I wanted True Auto to repair. I did, and they charged what was quoted. I recommend True Auto! 👍

Jack Moesker Mar 3, 2016

Nice staff, they did great work. I had called for a quote earlier in the week. When the work was done, they tried to make me pay almost double until I had brought up the quote they gave me. I paid the price I was quoted for. Could be an honest mistake, but almost cost me.

vinny Mar 3, 2024

Service work completed as agreed and very timely. Well done!!

Kenneth Lindsay Mar 3, 2023

The staff is very knowledgeable and understands my needs. When working on the car they informed me of other issues that needed to be done and gave me an estimate of the additional cost before proceeding with the work. I am satisfied with their work. Bob Skeoch

Bob Skeoch May 5, 2023

Service here is a team effort with excellent results.Jack.

Jack Wolowich Apr 4, 2023

Service was both excellent and very friendly. As usual!

Marjorie Rogers Nov 11, 2023

When I go for maintenance the service is always great.

wayne campbell Jun 6, 2023

Everything was great, service work, time of appt and length of time.

Ann ironside Sep 9, 2023

First noticed how welcoming and warm the reception area is. The place is clean and well organized. Jenna was polite, professional and listened attentive to my needs. I will definitely be back to have my vehicles serviced at True Auto Care.

Wally Anthony Jan 1, 2024

our experience at True Auto Care was excellent. They got our vehicle in right away and fixed it the same day. I would recommend them to anyone and definitely use them again !

KEVIN LICHTY Jan 1, 2024

True Auto yet again provided a first class service. I had a dead battery. They took it in with no appointment and had me up and running again within a few hours. Excellent, friendly customer service. The only shop in Fergus I have used for close on 20 years and will continue to do so.

David and Mary-Ann Tinsley Oct 10, 2022

Excellent service all around.. Thank you.

Robert Grimes Mar 3, 2023

Very pleasant staff. I liked that they sent a text with pictures and diagnostics and then followed up by phone. They were able to work around my schedule to do the repair and pricing was reasonable.

Joanne Lewis Jan 1, 2024

I love that the inspection outlines necessary vs recommended work. TAC is helpful and fair.

Sharon Holloway Jan 1, 2024

Local is always the best. Thank you for your kind expert care

maryg Dec 12, 2023

Completely satisfied with the work done. Quick turnaround on a large job! Service advisor Jenna was amazing with her communication! Thanks again you have gained a new customer! Jeff

Jeff P Dec 12, 2023

Quick, friendly and reasonably priced!

Nora Crete Dec 12, 2023

Excellent service efficient and timely

Jim Bailey Jul 7, 2023

I was very impressed with how knowledgeable the Service Manager and Service Advisor were at the Front Desk! Makes for a GREAT experience!

idd Nov 11, 2023

Courteous and professional

Karen Stimson Nov 11, 2023

Very Profesional, Polite, Friendly, and Reasonably Priced Good Old Fashion Service. The Best of the Best!! Happy to know True Auto Care!

Andreas Roussos Nov 11, 2023

Great service and very helpful.

Moe Jacobs Nov 11, 2023

Was driving and got a chip from a rock hitting the windshield. They got me in and out within 15 minutes of walking in. Was super friendly and helpful, taking me on the spot and ensuring that my chip wouldn't spread worse. They spoke me through the options I had also instead of insisting on one type of repair. It's barely even noticeable and the majority of the damage has faded from their work. (note these photos are "up close" shots, from further back you hardly see anything! 98% better then it was!)

Krystal Sponagle Nov 11, 2023

Friendly, timely service. Highly recommended

Maureen Farquharson Nov 11, 2023

You are the best and I appreciate that I can trust you.

Rachel Nov 11, 2023

Excellent troubleshooting and workmanship, as usual.

Steven Haney Apr 4, 2023

As always friendly service.

Joann Raine Nov 11, 2023

We are always well taken care of and happy to have a place that we feel safe! It hard to come by!

Linda Babin Nov 11, 2023

Did an exhaust inspection and a brake inspection and service. Clean job and fairly priced. Friendly staff and great communication with regard to what needed repairs. Will use again.

Chris Bonthron Nov 11, 2023

Ron and Jen and staff always smiling and happy to see me. Helpful to a fault.

Dennis Hons Apr 4, 2023

I was completely satisfied with the service I received with the purchase of new tires and rims.

Terry Webb Oct 10, 2023

A shout out to Jenna - this afternoon I needed a tire pressure sensor replaced because air was quickly escaping from the tire. Jenna quickly arranged the required fix and I was back on the road within 30 mins, so from my perspective Jenna and staff definitely earned this 5 star rating.

Brian Doyle Sep 9, 2023

Service is always courteous and friendly. Job was done quickly and on time.

John Edwards Aug 8, 2023

Great service. My first choice for maintenance and repairs.

John Little Oct 10, 2023

True Auto Care was very clear about what they were doing with my vehicle, what costs were, and were prompt with their service. As long as I'm in Fergus they will be the mechanic shop I'm going to.

Sheldon Angst Oct 10, 2023
Locations Served