Your vehicle’s suspension system plays a critical role in providing a smooth and safe ride. At True Auto Care in Arthur, ON, we specialize in maintaining and repairing shocks and struts, two essential components of your vehicle that work together to ensure stability and comfort on the road. Let’s dive into what shocks and struts are, how they function, and why their maintenance is vital.
Shocks and struts are integral parts of your vehicle’s suspension systems. While they perform similar functions, they are not the same. Shock absorbers, commonly referred to as shocks, help control the movement of your vehicle’s springs and suspension. They prevent excessive bouncing and keep your tires in contact with the road, ensuring optimal grip and safety.
Struts, on the other hand, are structural components that combine the functions of shocks and other suspension elements. A strut assembly typically includes a coil spring, strut housing, and a shock absorber. Together, these parts provide both support and cushioning for your vehicle.
Your suspension system does more than just provide a comfortable ride. It ensures that your tires maintain proper contact with the road, which is critical for steering, braking, and overall vehicle stability. A well-maintained suspension system, including shocks and struts, helps to:
At True Auto Care in Arthur, ON, we’re dedicated to keeping your suspension system in peak condition to maximize your driving experience.
Shocks and struts are built to last, but like any other component of your vehicle, they wear out over time. Knowing the signs of worn shocks or struts can help you avoid more extensive repairs down the line. Common indicators include:
Strut replacement is necessary when the struts are no longer performing their job effectively. Worn struts can lead to a variety of issues, including poor handling and reduced braking performance. Replacing your struts restores your vehicle’s ability to handle bumps, potholes, and sharp turns, making your ride safer and more enjoyable.
At True Auto Care in Arthur, ON, we use high-quality replacement parts to ensure your vehicle’s suspension system functions like new. Our experienced technicians inspect the entire strut assembly, including the coil spring and strut housing, to ensure all components are in top shape.
Coil springs are another critical component of your vehicle’s suspension. They work in conjunction with shocks and struts to absorb the impact of bumps and uneven surfaces. When a coil spring wears out, it can compromise the effectiveness of the entire suspension system. Regular inspections at True Auto Care can identify worn coil springs before they lead to more significant problems.
At True Auto Care in Arthur, ON, we provide a full range of suspension services to keep your vehicle in top condition. Our services include:
When it comes to maintaining your suspension system, True Auto Care is your trusted partner in Arthur, ON. Here’s why drivers choose us:
Regular maintenance of your shocks, struts, and coil springs is essential for keeping your vehicle running smoothly. At True Auto Care, we recommend the following:
At True Auto Care, we understand the importance of a well-functioning suspension system. Whether you need shock absorber replacement, strut replacement, or a complete suspension overhaul, our team is here to help. Visit us in Arthur, ON, for reliable and professional service.
Don’t wait until suspension issues compromise your safety or comfort. Contact True Auto Care today to schedule an appointment and experience the difference of expert care. We’ll ensure your vehicle’s shocks and struts are in excellent condition so that you can enjoy every drive with confidence.
Great service as usual!
Peter Mandic Oct 10, 2024
Excellent !! I am treated great from start to finish whenever dealing with anyone on the team and I’m super confident that my car is being well looked after. Thank you all !!
Brett Shantz Oct 10, 2025
Booked next day appointment which was awesome. Reasonably priced Alignment. I was on my way in a timely manner.very efficient
stephan fokuoh Oct 10, 2025
Great service- was able to get everything done on a short notice. Trustworthy and competent. Using them for my vehicles for more than a decade!
Li Chang Oct 10, 2024
Great job and friendly service.I rate them a ten.
Daniel Burke Nov 11, 2022
I needed new tires, Emily was very helpful in the process and gave me several options with great prices. Had a few other services performed while they had my car. Everything was done as promised and my car was finished on time.
Geoff Whitteker Sep 9, 2025
⭐️⭐️⭐️⭐️⭐️ I recently brought my vehicle to True Auto Care Fergus for a safety inspection and some service, and I couldn’t be happier with the results. The team did a very thorough job and gave me a full, detailed report with pictures of everything they found. That level of transparency really builds TRUST, and it made me feel confident in the work being done. The service was professional and done right, and I especially want to thank Emily at the front desk. She was welcoming, friendly, and explained everything clearly, which made the whole process stress-free. I'm(KK) very satisfied with the work. Special shout-out to Mr. Skyler, the tech who worked on my car — he did a fantastic job, and now my auto is fully safe to drive and meets the new MTO digital safety standards. It’s not every day you walk out of an auto shop actually feeling good about the experience — but that’s exactly what happened here. True Auto Care definitely earned my respect and my recommendation. If you’re in Fergus Ontario or the area and want a shop you can rely on, this is the place to go. – Chevy TrucKK (KK) Lover 💪
Kristoff Kubinski Sep 9, 2025
Very happy with the service provided. Very reasonable prices and happy with the work thst was done
Lynn Jakeways Sep 9, 2025
Awesome service by keeping me in the loop as to timing and the service required. The ladies in the office were great and polite and greeted me with a friendly welcome. Thanks again and my truck is driving fantastic. Cheers
Brad Nesbitt Sep 9, 2025
This team got me in quickly when I needed my car repaired in a day! They were super accommodating and easy to communicate with. Highly recommend!
Mallory Earnshaw Sep 9, 2025
I cannot say enough good things about this place. Great customer service and friendly staff!! We will definitely be returning customers. My husband and I have been looking for an auto shop near us and I’m so thankful we found True Care Auto. If you are looking for an auto place near you, look no further. Best experience I’ve had yet with an auto repair shop!!
Patricia Azzopardi Sep 9, 2025
Such a great garage to deal with. My car broke down away from home and you guys did a great job getting me back up and going. I can’t say enough about how great my experience was. I even told you that when I was leaving. If you were closer to me I would 100% make you my go to garage. Communication about what was wrong and the repair was outstanding!!
Brenda Carter Aug 8, 2025
As always friendly service.
Joann Raine Nov 11, 2023
Excellent service. Fast and friendly. I would take my car here again.
Kerrigan Nealson Aug 8, 2025
Friendly, responsive and timely. My only critique is that I think they could have cleaned the windshield as part of the service and to show off their great work. Otherwise, well done.
Anita Zeitler Aug 8, 2025
Fantastic team! It's unheard of to get a BMW service bill under 3 digits. The team assessed my problem and came back with two options (one being take it to BMW for authentic parts). I chose their simple solution. Appreciated the option offering. Great solution and FANTASTIC cost. They've earned a new repeat customer!
EPG Evers May 5, 2021
They did an awesome job. They kept me in the loop the whole time, which I really appreciated. Friendly staff and great service, definitely going back!
Emerson Barrera Jul 7, 2025
Great service, quoted an amount and date of completion and they came below the quoted amount and were finished before the quoted date. Thank you
Stephen Dolby Jul 7, 2025
I have used this company many times and have always been happy with their work. Friendly staff, quick reliable service, even provided me a courtesy vehicle to use when my service went over a weekend.
Carol Ann Reid Jul 7, 2025
One of the best mechanics I’ve been to. Transparent with the quote and pricing and the work was done fast. I’m very happy with the work that was done.
Jennifer Scott Jul 7, 2025
The key to my exceptional service was my direct contact with the "front line staff". I was met with a smile, respect, understanding and gratitude. The work on car has made a noticeable difference in how the care handles on the highway. I also have maintenance suggestions for the future. Very professional ... I will definitely go back in the future!
Rachelle Campbell Jun 6, 2025
Another good experience with True Auto Care for me. Very professional people and no hard sell. My car is now ready for its drive to Vancouver!
Robert Turner Jun 6, 2025
Excellent staff and thorough with the automobiles. Also provide a listing of future items for attention.
Patrick Wieland Sep 9, 2021
They do a good job in a timely manner and fair price. Very approachable front desk staff who are very reliable.
Liz Huggins Jun 6, 2025
Prompt and courteous service.
Bill Baird May 5, 2025
I would definitely use their services again 🙂
Linda Halper May 5, 2025
Great people, great service.
Leo Gainouline Jan 1, 2023
Fast and friendly service Very knowledgeable and helpful I would recommend True Auto Care
John Rumble Apr 4, 2025
I was very pleased with windshield replacement and car of my car
Libby Landoni Apr 4, 2025
Timely and efficient with good follow up.
Bonnie Weber Apr 4, 2025
Service work completed as agreed and very timely. Well done!!
Kenneth Lindsay Mar 3, 2023
Called to book my vehicle in for a quote because my exhaust broke right behind one of the flex pipes. They were able to give me a quote super quick and had both flex pipes replaced in an hour. I had it quoted at a different place right before this and the other place quoted it over 4 X more expensive AND they couldn't do it until the next day. If the first quote seems too expensive, always get a second quote. Highly recommend True Auto Care and I'll definitely be back! Thanks!
Alex Dewartz Apr 4, 2025
My vehicles have been serviced by True Auto for many years and I'm always impressed with the level of service they give Thankyou True Auto
Ted Ecclestone Nov 11, 2024
I highly recommend True Auto Care. Friendly and Professional Timely Service as always!
Andreas Roussos Mar 3, 2025
I love that the inspection outlines necessary vs recommended work. TAC is helpful and fair.
Sharon Holloway Jan 1, 2024
Great service and client care. Thank you so much
Dan Hildebrand Mar 3, 2025
Always great service, they Truly look out for your safety on the roads.
Ross Gillies Mar 3, 2025
I was able to get in right away and they provided a very thoroughly inspection of my vehicle. They also provided me with options of what needs to be completed and what was not necessary. Overall excellent experience and I will continue to use True Auto Care for all my maintenance needs going forward!
Amanda Getchell Mar 3, 2025
A very friendly and welcoming place. Got me booked in and service completed quickly, but didn’t skip over the little details that show care and attention to detail, in the name of speed. They even took the time to put my spare tire and all the tools I used to change my tire back together properly and away the way it was supposed to be in my jeep (I had just thrown them in the trunk). They left my car clean, were respectful of my time and even a little bag of cookies with a thank you note. Top notch from start to finish. Will definitely be returning to them for future service needs.
Patricia Smith Mar 3, 2025