Your vehicle’s suspension system plays a critical role in providing a smooth and safe ride. At True Auto Care in Fergus, ON, we specialize in maintaining and repairing shocks and struts, two essential components of your vehicle that work together to ensure stability and comfort on the road. Let’s dive into what shocks and struts are, how they function, and why their maintenance is vital.
Shocks and struts are integral parts of your vehicle’s suspension systems. While they perform similar functions, they are not the same. Shock absorbers, commonly referred to as shocks, help control the movement of your vehicle’s springs and suspension. They prevent excessive bouncing and keep your tires in contact with the road, ensuring optimal grip and safety.
Struts, on the other hand, are structural components that combine the functions of shocks and other suspension elements. A strut assembly typically includes a coil spring, strut housing, and a shock absorber. Together, these parts provide both support and cushioning for your vehicle.
Your suspension system does more than just provide a comfortable ride. It ensures that your tires maintain proper contact with the road, which is critical for steering, braking, and overall vehicle stability. A well-maintained suspension system, including shocks and struts, helps to:
At True Auto Care in Fergus, ON, we’re dedicated to keeping your suspension system in peak condition to maximize your driving experience.
Shocks and struts are built to last, but like any other component of your vehicle, they wear out over time. Knowing the signs of worn shocks or struts can help you avoid more extensive repairs down the line. Common indicators include:
Strut replacement is necessary when the struts are no longer performing their job effectively. Worn struts can lead to a variety of issues, including poor handling and reduced braking performance. Replacing your struts restores your vehicle’s ability to handle bumps, potholes, and sharp turns, making your ride safer and more enjoyable.
At True Auto Care in Fergus, ON, we use high-quality replacement parts to ensure your vehicle’s suspension system functions like new. Our experienced technicians inspect the entire strut assembly, including the coil spring and strut housing, to ensure all components are in top shape.
Coil springs are another critical component of your vehicle’s suspension. They work in conjunction with shocks and struts to absorb the impact of bumps and uneven surfaces. When a coil spring wears out, it can compromise the effectiveness of the entire suspension system. Regular inspections at True Auto Care can identify worn coil springs before they lead to more significant problems.
At True Auto Care in Fergus, ON, we provide a full range of suspension services to keep your vehicle in top condition. Our services include:
When it comes to maintaining your suspension system, True Auto Care is your trusted partner in Fergus, ON. Here’s why drivers choose us:
Regular maintenance of your shocks, struts, and coil springs is essential for keeping your vehicle running smoothly. At True Auto Care, we recommend the following:
At True Auto Care, we understand the importance of a well-functioning suspension system. Whether you need shock absorber replacement, strut replacement, or a complete suspension overhaul, our team is here to help. Visit us in Fergus, ON, for reliable and professional service.
Don’t wait until suspension issues compromise your safety or comfort. Contact True Auto Care today to schedule an appointment and experience the difference of expert care. We’ll ensure your vehicle’s shocks and struts are in excellent condition so that you can enjoy every drive with confidence.
Great service recommended garage to a neighbor and she took her car there. She was amazed at the great service.
Susan Barth Sep 9, 2025
Great experience, exceptional follow up- and most importantly excellent work quality.
Michael Woodrow Feb 2, 2026
True Auto Care is a great place to have your car fixed.They have an efficient process in which they do a complete assessment of the vehicle and text you their findings so you decide what work to have done. Responsive friendly staff. Great experience.
Polly Feb 2, 2026
True Auto Care helped me last Friday when I had an auto emergency. They were able to get me in and get me on the road back home with friendly advice. Technician Skylar was really knowledgeable and went above and beyond to help!
Carolyn Roy Feb 2, 2026
A very well managed local company and is a pleasure to do business with
John Krasko Jan 1, 2026
Great service 👍
Julie Bissonnette Nov 11, 2023
As Usual I called Jenna at True Auto Care in Fergus She got me in the next day and actually finished the next day It was a lot of work and wouldn’t have been surprised if she said she needed it for a couple more days Somehow, they got it done, which was really important to me because I needed to travel to the states For a very important meeting These guys never fail thank you Jenna and company I would never go to anybody else!!!!
Mike Babin May 5, 2023
The service was lovely. They were able to get my car in quickly and I really appreciate the 360 inspection. They worked with me to do the services in a timely manner with taking cost into consideration. I will continue to come here with all of our vehicles.
Dana Reed Jan 1, 2026
Thank you Jenna and all the staff at True AutoCare! We feel safe in your hands and we would never go anywhere else!!
Linda Babin Nov 11, 2023
True Auto Care has been my vehicle repair service provider for more than a decade. They have earned my trust with ever repair, big or small, and they treat me with respect every time. I value their work and I feel confident in their advice and in their repair services. This is what a family business is all about.
Kelly Waterhouse Oct 10, 2020
The front desk staff were absolutely amazing and they were as effective as can be. Very professional a d quick. They really know what they are doing. Thank you again to all of you.
gervais corriveau Dec 12, 2025
Overall great experience. Highly recommended. Very informative website and excellent customer service
Christine Mission Dec 12, 2025
Appreciated the flexibility and communication. Overnight drop off helped, and the texted report post inspection with follow up phone conversation helped me sort through options. Clearly the desk staff are knowledgeable and care, and the mechanic did thorough work.
John Cumming Dec 12, 2025
Great service! Janelle and Jenna are lovely. They are very responsive and accommodating!
Ali Darling Dec 12, 2025
Always an amazing job done here! Only auto place I trust with my car, Skylar goes above and beyond on every little job and always recommends the best parts! If you’re looking for a trustworthy auto shop with the best prices then you found it! Don’t hesitate just call and see for your self!
john clark Nov 11, 2025
Very Profesional, Polite, Friendly, and Reasonably Priced Good Old Fashion Service. The Best of the Best!! Happy to know True Auto Care!
Andreas Roussos Nov 11, 2023
They are very quick, professional and very reasonably priced not to mention they are very friendly to work with
Kevin Fitzner Nov 11, 2025
Exceptional customer service. Windshield looks amazing
Leyanne Durante Nov 11, 2025
The True Auto truly is the best service I’ve ever had, Phil.
Philip England Nov 11, 2025
Always fast and friendly service
Michael Davis Jun 6, 2024
Wonderful experience, the girls at the front desk are patient and kind. The service was done well, on time. We pre-booked the snow tire removal and switchover for the spring. The owner is very friendly and kind and the courtesy service was super helpful on a busy day. Would absolutely recommend for anyone!
Karley Gainey Nov 11, 2025
The staff is very knowledgeable and understands my needs. When working on the car they informed me of other issues that needed to be done and gave me an estimate of the additional cost before proceeding with the work. I am satisfied with their work. Bob Skeoch
Bob Skeoch May 5, 2023
Five stars for Emily. I thoroughly enjoyed our banter. Hope you're doing well, Emily!
Andrew Soulsby Nov 11, 2025
Great service as usual!
Peter Mandic Oct 10, 2024
Excellent !! I am treated great from start to finish whenever dealing with anyone on the team and I’m super confident that my car is being well looked after. Thank you all !!
Brett Shantz Oct 10, 2025
Booked next day appointment which was awesome. Reasonably priced Alignment. I was on my way in a timely manner.very efficient
stephan fokuoh Oct 10, 2025
Great service- was able to get everything done on a short notice. Trustworthy and competent. Using them for my vehicles for more than a decade!
Li Chang Oct 10, 2024
Great job and friendly service.I rate them a ten.
Daniel Burke Nov 11, 2022
I needed new tires, Emily was very helpful in the process and gave me several options with great prices. Had a few other services performed while they had my car. Everything was done as promised and my car was finished on time.
Geoff Whitteker Sep 9, 2025
⭐️⭐️⭐️⭐️⭐️ I recently brought my vehicle to True Auto Care Fergus for a safety inspection and some service, and I couldn’t be happier with the results. The team did a very thorough job and gave me a full, detailed report with pictures of everything they found. That level of transparency really builds TRUST, and it made me feel confident in the work being done. The service was professional and done right, and I especially want to thank Emily at the front desk. She was welcoming, friendly, and explained everything clearly, which made the whole process stress-free. I'm(KK) very satisfied with the work. Special shout-out to Mr. Skyler, the tech who worked on my car — he did a fantastic job, and now my auto is fully safe to drive and meets the new MTO digital safety standards. It’s not every day you walk out of an auto shop actually feeling good about the experience — but that’s exactly what happened here. True Auto Care definitely earned my respect and my recommendation. If you’re in Fergus Ontario or the area and want a shop you can rely on, this is the place to go. – Chevy TrucKK (KK) Lover 💪
Kristoff Kubinski Sep 9, 2025
Very happy with the service provided. Very reasonable prices and happy with the work thst was done
Lynn Jakeways Sep 9, 2025
Awesome service by keeping me in the loop as to timing and the service required. The ladies in the office were great and polite and greeted me with a friendly welcome. Thanks again and my truck is driving fantastic. Cheers
Brad Nesbitt Sep 9, 2025
This team got me in quickly when I needed my car repaired in a day! They were super accommodating and easy to communicate with. Highly recommend!
Mallory Earnshaw Sep 9, 2025
I cannot say enough good things about this place. Great customer service and friendly staff!! We will definitely be returning customers. My husband and I have been looking for an auto shop near us and I’m so thankful we found True Care Auto. If you are looking for an auto place near you, look no further. Best experience I’ve had yet with an auto repair shop!!
Patricia Azzopardi Sep 9, 2025
Such a great garage to deal with. My car broke down away from home and you guys did a great job getting me back up and going. I can’t say enough about how great my experience was. I even told you that when I was leaving. If you were closer to me I would 100% make you my go to garage. Communication about what was wrong and the repair was outstanding!!
Brenda Carter Aug 8, 2025
As always friendly service.
Joann Raine Nov 11, 2023
Excellent service. Fast and friendly. I would take my car here again.
Kerrigan Nealson Aug 8, 2025
Friendly, responsive and timely. My only critique is that I think they could have cleaned the windshield as part of the service and to show off their great work. Otherwise, well done.
Anita Zeitler Aug 8, 2025
Fantastic team! It's unheard of to get a BMW service bill under 3 digits. The team assessed my problem and came back with two options (one being take it to BMW for authentic parts). I chose their simple solution. Appreciated the option offering. Great solution and FANTASTIC cost. They've earned a new repeat customer!
EPG Evers May 5, 2021