Ron and Caroline, owners of True Auto Care, along with our valued team, are proud to announce that our new shop is ready! Experience a warm and comfortable customer reception area, along with our 10 service bays, for a memorable customer service experience. We look forward to serving you in our newly renovated space soon.
Watch for our Ribbon Cutting and Open House in May, and please check local media and our Facebook page for more details.
When you are at our new Customer Service area, our office team Vanessa, Jenna, Tim and Ron will be here ready to great you and offer great customer service as described in our mission statement.
True Auto Car Mission Statement
We believe that Automotive Service and Repair should not be difficult or intimidating for anyone. Our team of professionals will listen to you, and then help you understand why and what we are doing before it happens. we do this so you can make informed decisions and minimize any surprises.
Our goal is to provide the best automotive service and repair experience with honesty, integrity and quality. We will advise repairs and services in order of priority so you can plan for future service needs. Because it is our professional responsibility to ensure your vehicle is safe and reliable, we always recommend the use of the best products or service suited to each individual need. We will always do the right thing.
Our carefully designed Vehicle Health Inspection is a valuable way for us to follow through on our Mission Statement. This inspection covers the vehicle from bumper to bumper and gives the complete picture of its condition including reference to the manufacturer’s recommended service intervals. We will supply you with a detailed, digital printed report that describes all inspected components’ conditions. Once we have this complete file of the vehicle’s condition, we can then counsel you as to what is in your best interest for safety and reliability.
Have you ever wondered what it takes to diagnose your car when it’s acting up? Some of the diagnostic tools needed include a laptop with a lab scope that has lots of testing capabilities, technical data and manufacturer information. But what good is all that if there aren’t well trained, diagnostic technicians to research, test, analyze, and interpret all that data? Our team of automotive service professional technicians, Ryan, Dwayne and John, are trained and equipped to do just that, along with apprentices Aaron and Skylar. This team will make sure your car is safe and reliable. A well maintained vehicle will run better, get better fuel economy, last longer and have a better resale value. We will help you protect your investment.
Whatever your vehicle service needs are – brakes, tires, seasonal tire changes, exhaust, wheel alignment, safety inspections, annual inspections, steering, suspension, engine computer control diagnostics or updates, emission testing and repair, fluid flush service, oil changes or anything else, call or drop in to reserve a time to discuss your vehicle with our Customer Service Team today.
We offer a Complimentary Shuttle Service too.
Please ask our Service adviser for more details about our services and how we can get started helping you keep your vehicle safe an reliable.
True Auto Care is locate at 825 Tower St. S. in Fergus. Call us at (519) 843-1240. We would like to thank all past loyal clientele for trusting us to serve you! Visit www.trueautocare.ca and remember to like us on Facebook for updates.